Discussions

How do I buy Theta?

Will any amount of Theta stake? I would like to get involved but cannot afford 1,000. Theta. Thank you, Brett

I am seeing this error frequently when running the latest Linux EdgeLauncher Docker image thetalabsorg/edgelauncher_mainnet:v1.1.0: " [2022-09-03 13:50:16] INFO Edgeencoder is restarted [2022-09-03 13:50:16] ERROR [launcher] Failed to execute command: &{./edgeencoder [./edgeencoder start --config=~/.edgeencoder/ --password=jhkfasd9r7636HJDHJEY46732674DGHGGHEF7464] [] <nil> 0xc00000e018 0xc00000e020 [] <nil> <nil> <nil> <nil> <nil> false [0xc0001c8080 0xc00000e018 0xc00000e020] [0xc0001c8080] [] [] <nil> <nil>}, err: fork/exec ./edgeencoder: no such file or directory " Examining via a shell into the container shows that there was no directory at ~/.edgeencoder. I presume this means that no video encoding jobs are being processed. Please advise, as I would very much like to get encoding jobs running and supporting the Theta Network if they are not.

How can I change the earnings wallet on the Edge Node. When I originally downloaded and set up Edge Node, I used one address but want to use a different wallet address. I can't uninstall or get rid of it!

Hello There! I understand that ledger doesn't currently support Theta, however I also know that people are able to still secure with their Ledger Nano S, but it just doesn't show up in portfolio. My question is that when I follow the process that seems to work for everyone else, selecting Ledger under Hardware wallet on the theta wallet site, it always gives me the message that my ledger nano s is not connected. But it is connected and open in the Ethereum app? Any ideas how to troubleshoot. Have tried several times. Thank you so much!

Hi I keep getting the above message when trying to obtain Tfuel to transfer Theta into my wallet. When will this issue be fixed?

I tried to stake Tfuel but it says "Insufficient available balance". Can I fund an account through your software or do I have to purchase Tfuel elsewhere and transfer it to my wallet in order to stake it? I realize the minimum stake is 10,000.

Hi Theta Support I transferred Theta tokens from my Binance account to my Ethereum MyEtherWallet account, and they never arrived (Binance did not tell me that they were being transferred on the Theta blockchain not Ethereum). MEW tells me that they can "see the Theta Tokens on the Theta Blockchain. They advise me to "find a Theta wallet that I can import my MEW Recovery Phrase to in order to access the Tokens". Can Support please comment? I have opened a Theta Wallet. Once you reply I can send all the public addresses of my Binance account, my MEW account and my new Theta wallet, plus the Txid for the transaction. Many thanks Michael

Hello. I’m trying to get my head around using the Theta wallet with a Ledger wallet. I have 4 questions QUESTION 1 ______________________ The Theta wallet generates its own mnemonic phrase, keystore file and private key and each of these can be used to unlock the wallet. There is also a hardware option that lets you use the Theta wallet with a Ledger The question I’m trying to answer is, if I choose hardware as the method for unlocking the wallet and use a Ledger, are the Theta wallet’s mnemonic phrase, keystone file and private key completely irrelevant? I think the answer is yes but I haven’t been able to get any confirmation about this anywhere. Here’s my thinking: A Ledger wallet has its own recovery phrase and its own private key. Surely if you are using a Ledger to view and manage your Theta funds, the only relevant phrase is the Ledger’s 24 word recovery phrase and the only relevant private key is the Ledger’s private key, right? In other words, it's not possible that the Ledger recovery phrase/private key and the mnemonic phrase/private key/keystore file generated by the Theta wallet can both be used for accessing the same funds. The two phrases are different and the two private keys are different so they can't both unlock the same funds, right? So if you are using the Ledger to access your Theta funds, the mnemonic/private key/keystore file generated by the Theta wallet must not be of any relevance. What matters is the hardware wallet’s recovery phase and private key. Am I right? QUESTION 2 ______________________ What's the difference between these? Ethereum m/44'/60'/0'/0 Ethereum m/44'/60'/0' Ethereum - Ledger Live m/44'/60' Does it matter which one you choose and do I have to choose the same one every time? Do they each provide different addresses? I want to make sure I am using the same address every time. QUESTION 3 ______________________ If I want to move Theta from one Ledger Nano to another Ledger Nano, does this require an Ethereum GAS fee? QUESTION 4 ______________________ Is there some rule about needing to always have a certain amount of T Fuel in order to be able to send and receive Theta tokens? I remember hearing something like that. Thanks

Was staking 1000 theta to gpool which I have done before but tokens were sent to this address on Theta blockchain: 0x8880e89b36264ce2bb8888af00f000102557d888 Instead of : 0x88884a84d980bbfb7588888126fb903486bb8888 (gpool) #Hash 0xd6e2e53650450fcd3194011b664aac2a5cdb00912816d82877871194f421278b 1000 Theta was taken out but not showing up as being staked from transaction this morning at 11:30 am. Please contact me about this transaction Best regards , Russ Robertson User name: [email protected]